Privacy Policy
At Suburban, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website, products, and services. If you have any questions or concerns about your privacy, please feel free to contact us directly.
Information We Collect
When you make a purchase from our store, we collect personal information necessary to process your order, including your name, address, and email address. Additionally, when you browse our website, we may automatically collect your device’s internet protocol (IP) address, which helps us understand your browser and operating system to enhance your browsing experience.
When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange for a delivery, or return a purchase, we will use that information exclusively for the purpose it was provided. Should we request additional information for secondary purposes such as marketing, we will seek your explicit consent or give you an opportunity to opt-out.
Our online store is hosted by eCommerce Industries, Inc., who provides the platform enabling us to offer our products and services.
Use of Cookies
To improve your experience on our website, we use cookies. Cookies are small data files stored on your device that help us track and store information about your interactions with our site.
If you prefer to block cookies, you may adjust the security settings of your web browser to prevent cookies from being saved. Please note that disabling cookies may affect your ability to fully utilize our website and its features.
We also use Google Analytics, which utilizes cookies to track and analyze user engagement on our site. This data helps us understand how users interact with our website, but it does not collect or store personal information. For more information on how Google handles your data, please refer to Google’s Privacy Policy.
In addition, external vendors may place cookies on your device when you interact with referral programs, sponsored links, or advertisements on our site. These cookies are used for conversion and referral tracking and typically expire after 30 days, though some may persist longer. These cookies do not collect personal data.
Email Newsletter
We offer an email newsletter or e-blast program to inform subscribers about new products, services, and promotions. You will only receive emails from us if you have subscribed to the newsletter, and you may unsubscribe at any time by following the unsubscribe link in the footer of any email communication. Our email marketing campaigns may include tracking features to monitor subscriber activity, such as email opens, clicks on links, and engagement frequency. This data is used to refine our future campaigns and deliver more relevant content to you. We store this activity data for analysis and to improve the customer experience.
Advertisements and External Links
While we strive to include only quality and relevant external links on our website, we advise users to exercise caution when clicking on links leading to third-party sites. Suburban is not responsible for the content of external websites, as they are outside of our control and may change without notice. By clicking on external links, you acknowledge that you do so at your own risk and agree that Suburban is not liable for any damages or issues arising from your visit to these sites.
Changes to This Policy
Suburban reserves the right to update or amend this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
For further inquiries or to exercise your rights regarding your personal data, please contact us directly.